How long does a pump last?+

Submersible pumps, which are located in the well, generally last 8-10 years before they need to be replaced.

Does my pump need routine service? +

Pumps in general are not servicable. However, it is in your best interest to have the water tank and pressure switch inspected every 5 years.

How will I know when my pump is failing or has failed? +

In most cases you will not receive a warning that the pump is failing. The pump just stops running and you will loose all water pressure. Should your water stop and then start again, that is a sign of possible pump failure and should looked at by a service technician.

What do I do if I have no water? +

Just pick up the phone and call Well Works at 401.423.9283. We provide service 24 hours a day 365 days a year. Arrangements will be made to have a service technician get out to you and return water as soon as possible.

How long do well repairs or service take? +

Within a half hour of arrival on site, we will diagnose the problem and give you an approximate estimate. The average service time is 2-3 hours from start to finish.

How can I get more water pressure? +

Most water systems will operate between 40 and 60 psi. An adjustment can be made to increase the pressure. The maximum water pressure would be 50 to 70 psi. A professional should make the adjustment to system.

Does my well have to stick out of the ground? +

Yes, it does. It is a state and local code that the well extends 8-18" above ground depending on the state you live in. However, for aesthetics, you can cover your well with an artificial rock or a wishing well.

Why does my water pressure surge? +

There is usually a problem with your water storage tank. The air change in the tank has decreased, causing the pump to cycle rapidly. This problem can cause the pump to burn out prematurely. This situation should be addressed immediately to avoid costlier repairs in the future.

How long will my water storage tank last? +

A water tank will generally last 10-15 years. It will begin to short cycle as a sign that it is beginning to fail.